Shipping policy

Processing & Shipping

Processing times are separate from shipping times.

Estimated delivery dates are not guaranteed and may vary due to carrier delays, holidays, weather, or high order volume.

We are not responsible for shipping delays caused by USPS, UPS, FedEx, Amazon, or other delivery carriers.

Customers are responsible for entering the correct shipping address at checkout.

Orders returned due to an incorrect or insufficient address may require additional shipping fees for reshipment.

If your order arrives damaged, defective, or incorrect due to our error, please contact us within 3 days of delivery.

Please include:

• Your order number
• Clear photos of the item
• Photos of the packaging
• A brief description of the issue

Approved issues may be resolved through:

• Replacement
• Exchange
• Partial refund depending on the extent of the damage or issue at our discretion.

Full refunds will not be issued.

If you need assistance regarding your order, please contact us at:

Email: info@agiftedcraft.co

Response Time: Within 48-72 business hours

Thank you for supporting our small business and allowing us to create meaningful products for you and your family.